Legal Agreement

Terms of Service

Last updated: May 3, 2026

By accessing or using Vastorb, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By creating an account and using our AI-powered exam preparation platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. User Responsibilities

You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Use the platform solely for personal, non-commercial exam preparation
  • Notify us immediately of any unauthorized access to your account

3. Prohibited Activities

You may NOT:

  • Misuse for Cheating: Use our platform to cheat on actual exams or share content during live tests
  • Scraping/Automation: Use bots, scrapers, or automated tools to extract content
  • Account Sharing: Share your account credentials with others
  • Reverse Engineering: Attempt to reverse engineer, decompile, or extract our AI algorithms
  • Abuse: Engage in any activity that disrupts or interferes with the platform
  • Resale: Resell, redistribute, or commercially exploit our content

4. Subscription & Billing

Subscription Tiers

We offer a Free tier and a Pro tier (₹999/month). Each tier has specific usage limits and features as described on our pricing page. Prices are inclusive of applicable taxes unless stated otherwise.

Billing Model — Auto-Renewing Subscription

Pro is an auto-renewing monthly subscription. By subscribing, you authorise us (through Razorpay's e-mandate flow under RBI guidelines) to charge your selected payment method ₹999 every 30 days until you cancel. You can cancel at any time from Manage Subscription; cancelling stops the next renewal but you keep Pro access until the end of the cycle you have already paid for. Razorpay will email you 24 hours before each renewal as required by RBI.

Payments

Payments are processed through Razorpay. We never store your full credit/debit card or UPI details on our servers. Prices are subject to change for future renewals with at least 30 days' notice; price changes never apply retroactively. If a renewal charge fails, Razorpay will retry per its standard schedule. After repeated failures the subscription is paused and you can update your payment method from Manage Subscription to resume access.

Cancellation

Cancel anytime from Manage Subscription. Cancellation takes effect at the end of your current billing cycle — you retain full Pro access until that date and are not charged again. No partial refunds are provided for unused time within an active cycle.

5. Refund Policy

We offer a 7-day money-back guarantee for first-time subscribers. To request a refund within 7 days of your initial purchase, email support@vastorb.com. Refunds are not available for repeat purchases or after the 7-day window.

Refunds are processed through Razorpay back to the original payment method and typically appear in your account within 5–10 business days. The full policy is available at /refund-policy.

6. AI Content Disclaimer

Our platform uses AI to generate study content, practice questions, and explanations. While we strive for accuracy:

  • AI-generated content may occasionally contain errors or inaccuracies
  • Content should be used as a study aid, not as the sole source of information
  • We do not guarantee specific exam scores or results
  • Always verify critical information with official exam resources

7. Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in prohibited activities, or for any reason at our discretion. Upon termination:

  • Your access to the platform will be immediately revoked
  • No refunds will be provided for remaining subscription time
  • Your data may be deleted in accordance with our Privacy Policy

8. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, AI-generated questions, study plans, and software, is the property of Vastorb or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal exam preparation only. You may not copy, modify, distribute, or create derivative works from our content.

9. Limitation of Liability

To the maximum extent permitted by law, Vastorb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or exam scores, arising from your use of the platform.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use of the platform after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.

Contact Us

For questions about these Terms, please contact us:

Legal Team

Email: legal@vastorb.com

Or use our contact form

Operator Information

Vastorb is operated as an individual proprietorship from India.

Support: support@vastorb.com · Grievance: grievance@vastorb.com

We are not currently registered for GST; tax-compliant invoices will be provided on request once GST registration is required by law.